Privacy Policy

1. Introduction

Pierce Digital Creative provides websites using WordPress, wordpress templates, and integrations. At Pierce Digital Creative the privacy and security of our customers, clients, community, email respondents and visitors are of paramount importance. Pierce Digital Creative is committed to protecting the data you share with us. This privacy policy explains how Pierce Digital Creative processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through the use of its website and marketing communications.

All data collected or stored through www.piercedigitalcreative.com is only used to improve Pierce Digital Creative’s services and will never be sold, or shared with unauthorized parties. 

For the purposes of this policy, Pierce Digital Creative defines the term “User” as an entity with which Pierce Digital Creative has an established relationship.  This includes any individual who responds to communications by Survey Monkey, Mailchimp, Facebook, Instagram, Twitter, Linkedin, etc.  who is included as a contact in a User’s account and the term “Visitor” as an individual that visits our front-end website.

Any information stored on Pierce Digital Creative platform is treated as confidential. All information is stored securely and is accessed by authorized personnel only. Pierce Digital Creative implements and maintains appropriate technical, security and organizational measures to protect Personal Data against unauthorized or unlawful processing and use, as well as against accidental loss, destruction, damage, theft or disclosure.

Website Visitors

If you are a Visitor to our website only and not a Respondent to a survey, a client , social media community member or a user of our platform, then this section is relevant for you.

By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible.

Pierce Digital Creative may collect, record and analyze information of Visitors to its website. We may record your IP address and use cookies. Pierce Digital Creative may add information collected by way of pageview activity. Furthermore, Pierce Digital Creative may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you register for events or sign up for information and newsletters. If you provide Pierce Digital Creative with your social media details, Pierce Digital Creative may retrieve publicly available information about you from social media.

Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, your areas of interest, interest in Pierce Digital Creative products, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between Pierce Digital Creative and you as a user.

Pierce Digital Creative gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come from. This information is acquired by Google and stored in google analytics on Google’s secure platform.

2.2.1 Purpose of processing personal data

Pierce Digital Creative uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other websites such as Facebook to Visitors, and to improve its website by analyzing how Visitors use its navigation.

2.2.2 Sharing personal data

Pierce Digital Creative may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its website. This is solely for the improvement of Pierce Digital Creative. Your data will not be shared or sold. 

2.2.3 Cookies

Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer. 

Pierce digital Creative may use cookies collected through this website and through Google analytics to track your usage and for advertizement purposes.

2.2.4 Links to other sites

Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. Pierce Digital Creative is not responsible for the content or privacy policy of these other sites.

2.3 Respondents

Users should be aware that in responding to social media posts, surveys, or forms collected via outside websites, the security and privacy protection implemented on Pierce Digital Creative does not cover this type of transfer or disclosure of personal information. Users responding to the above should be aware that they alone are responsible for the content of their responses. For more detailed information concerning the protection of privacy when responding to surveys or survey invitations, Respondents may contact the entity conducting the survey (IE SURVEY MONKEY PRIVACY POLICY). It is the User’s responsibility to ensure that collection and processing of data is done in accordance with applicable law. Pierce Digital Creative will not process Personal Data of Respondents for other purposes or by other means than instructed by its Users.

2.3.1. Inquires

If you wish to inquire about your Personal Data that may have been collected by Pierce Digital Creative through external websites through which we process payment or promote social media you must contact them directly in adherence with their data privacy policy (refer to links above). Pierce Digital Creative does not control the Personal Data used or stored through external websites like Facebook, Instagram and Twitter but Pierce Digital Creative uses those platforms for use in improving our service

If you wish to inquire about your Personal Data that may have been collected by Pierce Digital Creative through a payment, Pierce Digital Creative does not control the Personal Data used or stored by paypal. Please see Paypal’s terms of use. We do not record or keep payment information on our website. We do not retain credit card numbers in any capacity beyond Paypal or store ANY identifying payment information.

 

2.4 Users

2.4.1. General

In order to provide services to its Users, Pierce Digital Creative collects certain types of data from them including first and last name and email address.  Pierce Digital Creative may also collect geographical data that affect this policy. Data entered or transferred sent to Pierce Digital Creative by Users such as texts, questions, contacts, media files, etc., remains the property of the User and may not be shared with a third party by Pierce Digital Creative without express consent from the User.

2.4.2 Collection of User data

During a User’s registration and later on Pierce Digital Creative they provide information such as name, company name, email, address, telephone, credit-card number, services, mailings, sales and marketing actions, billing to meet contractual obligations, and other relevant data. This information is used by Pierce Digital Creative to process payment, identify the User and provide them with their service. This information is controlled partially by paypal and is secured using Paypal’s encryption.  

All payments remitted by the user to Pierce Digital Creative are processed via _________________. We do not [Pierce Digital Creative MUST CHANGE THIS LANGUAGING IF YOU DO KEEP INFORMATION] keep credit card information on file. We do keep your email address and record of the actual transaction in paypal (or fill in your services here). Please read Paypal’s terms of service and privacy policy for more info.

 

Pierce Digital Creative Users can at any time access and edit, update or delete their contact details by logging in with their username and password to Pierce Digital Creative’s platform. ADD Pierce Digital Creative POLICY HERE FOR USER DATA ACCESS AND DELETION. Pierce Digital Creative will not retain User data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

2.4.3 Collection of Respondent data

Data used for gathering feedback is available to relevant businesses, organizations, and individuals requesting information or deletion. It is the User’s responsibility to ensure that collection and processing of data is done in accordance with applicable law. Pierce Digital Creative will not process Personal Data for other purposes or by other means than instructed by its Users.

User data includes data from individuals uploaded, transferred or manually entered by a Pierce Digital Creative User into their account for the purpose of providing feedback to the User by responding to surveys. Personal Data may include personal contact information such as name, home address, home telephone or mobile number, email address, information concerning family, lifestyle and social circumstances including age, date of birth, marital status, number of children, employment details, education/qualification, business contact details, gender, religion, race, health detail and other sensitive Personal Data. Answers to questions by Respondents, may also include Personal Data.

The purpose of collecting Personal Data as part of a survey will be: ________________________ . As Pierce Digital Creative provides surveys to a wide group of customers and businesses, the purpose may vary greatly. For Users in the EEA, the User will be the “controller”, as defined in the Directive and the GDPR. The purpose will consequently be defined by Pierce Digital Creative.

If you or your organization are required under the European Union’s General Data Protection Regulation (GDPR) to enter into a contract, or other binding legal act under EU or Member State law, with your data processors, review and accept Pierce Digital Creative’s Data Processing Agreement in your Pierce Digital Creative account. Put your payment processor’s data processing agreement here.

2.4.4. Geographical location

Pierce Digital Creative offers a number of data regions. A Pierce Digital Creative “Data Region” is a set of data centers located within a defined geographical area where User and Respondent data is stored. Personal Data is not transmitted between Data Regions. For Pierce Digital Creative Users with accounts located in Pierce Digital Creative’s European Data Region, all Personal Data is processed in the EEA. For Users with accounts in the Data Regions: United States of America (US) and Canada, all Personal Data is processed solely in the respective country. For Users with accounts in our Asia Pacific Data Region, all Personal Data is processed in Singapore. You must come up with your own location policy here. Link to your hosting company and all payment processors suggested here as they determine the region in which data is processed and how.

2.4.4.1 Processing in the European Economic Area (EEA)

For Users with accounts located in Pierce Digital Creative’s European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. Beginning on May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and Pierce Digital Creative’s processing will take place in accordance with the GDPR.

2.4.4.1.1 Controller

Pierce Digital Creative processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR:

 

Pierce Digital Creative adheres to the Directive of 1995 and the GDPR from May 25th, 2018. Consequently, Pierce Digital Creative processes all data provided by its Users with accounts in its European Data Region, in the European Economic Area (EEA) only.

All data collected by Pierce Digital Creative Users through surveys will be stored exclusively in secure hosting facilities provided by [Mailchimp, google, etc. Put your selection here ]. Pierce Digital Creative has a data processing agreement in place with its provider, ensuring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EEA are done in accordance with this data processing agreement.

2.4.4.2 Processing in the United States Of America (US)

For Users with accounts in the Pierce Digital Creative US Data Region, Pierce Digital Creative processes data via [Pierce Digital Creative MUST FILL OUT HOSTING COMPANY HERE]. Pierce Digital Creative has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the User’s data in Pierce Digital Creative if there is any known unauthorized access to, or use of, the User’s data you will be notified.

All data collected by Pierce Digital Creative Users will be stored [Pierce Digital Creative FILL OUT HOW YOUR DATA IS STORED]. Pierce Digital Creative’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. Pierce Digital Creative’s policy is to protect and safeguard any personal information obtained by Pierce Digital Creative in accordance with applicable United States, State or Federal laws governing the protection of personal information and data. Accordingly, Pierce Digital Creative adheres to practices and policies that aim to safeguard the data.

2.4.4.3 Processing in Canada

For Users with accounts in the Pierce Digital Creative Canada Data Region, Pierce Digital Creative processes data via [Pierce Digital Creative MUST FILL OUT HOSTING COMPANY HERE]. Pierce Digital Creative has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the User’s data in Pierce Digital Creative if there is any known unauthorized access to, or use of, the User’s data you will be notified.

All data collected by Pierce Digital Creative Users will be stored [Pierce Digital Creative FILL OUT HOW YOUR DATA IS STORED]. Pierce Digital Creative’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. Pierce Digital Creative’s policy is to protect and safeguard any personal information obtained by Pierce Digital Creative in accordance with applicable United States, State or Federal laws governing the protection of personal information and data. Accordingly, Pierce Digital Creative adheres to practices and policies that aim to safeguard the data.

 

2.4.4.4 Processing in other regions

For Users with accounts in our Asian Pacific Data Region, Pierce Digital Creative processes data solely at data centers owned by your hosting company [Pierce Digital Creative PLEASE LINK TO YOUR HOSTING COMPANY’S DATA PROCESSING CENTERS HERE]. Pierce Digital Creative has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Users data in Pierce Digital Creative’s possession. Pierce Digital Creative will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.

All data collected by Pierce Digital Creative Users through surveys will be stored exclusively in secure hosting facilities provided by Amazon Web Services. Pierce Digital Creative’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. Accordingly, Pierce Digital Creative adheres to practices and policies that aim to safeguard the data.

3. Retention and deletion

Pierce Digital Creative will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. For Respondent data, Pierce Digital Creative’s Users have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. For Respondent data, Users with an active account will therefore have the responsibility to delete data when required. When a user’s account is terminated or expired, all Personal Data collected through the platform will be deleted, as required by applicable law.

4. Acceptance of these Conditions

We assume that all Visitors of our website, Respondents to surveys powered by Pierce Digital Creative and users of Pierce Digital Creative’s platform have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and platform. We reserve the right to change our privacy policy as necessity dictates. Continued use of Pierce Digital Creative’s website and platform after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an integral part of Pierce Digital Creative’s via [your terms of use policy here].

5. Our Legal Obligation to Disclose Personal Information

We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of the user, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Pierce Digital Creative or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.

6. Pierce Digital Creative’s Data Protection Officer

Pierce Digital Creative has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:

  • Pierce Digital Creative
  • Attn: Data Protection Officer
  • address
  • city
  • state/country
  • dataprotectionofficer@PierceDigitalCreative.com

7. For Further Information

If you have any further questions regarding the data Pierce Digital Creative collects, or how we use it, then please feel free to contact us by email at: PierceDigitalCreative.com, or in writing at:

Pierce Digital Creative